Privacy Policy

Your privacy matters to us

At J.C. Tutoring, we take your privacy seriously. This page explains how we collect, use, and protect any personal information you share with us through our tutoring services—whether online or in-person.

We follow UK GDPR and the Data Protection Act 2018 to keep your information safe and secure.

Who We Are

J.C. Tutoring is a 1:1 tutoring service based in the U.K.
We provide personalised educational support to children and young people.

If you have any questions about how we handle your data, please get in touch:
📧 info@jctutoring.uk
 

What Information We Collect

We may collect and store the following types of personal data:

From Parents/Carers:

Name and contact details (email, phone, address)

Payment details (via secure third-party providers)

Enquiry and communication history

From Students:

Name, age, school year

Learning goals and areas for support

Educational background and assessment records

Session notes and feedback

Safeguarding information (if needed)

How We Use Your Information

We use your data to:

Set up and manage tutoring sessions

Personalise lesson content for each student

Communicate with parents/carers

Process payments securely

Keep children safe and meet our legal responsibilities

We do not sell or share your data for marketing purposes.

Our Legal Basis

We process personal information based on:

Contract: To provide tuition services you've requested

Legal obligation: For safeguarding purposes

Legitimate interest: To improve our services and communication

Consent: For optional things like testimonials (you can withdraw this at any time)

How We Keep Your Data Safe

We store all personal information securely using encrypted systems and password protection. Data is only accessed by those who need it.

We retain most records for up to 6 years. Safeguarding records may be stored longer, in line with legal guidance. After that, your data is securely deleted.

Your Rights

You have the right to:

See what personal data we hold

Ask for your data to be corrected or deleted

Object to how we use your data

Withdraw consent at any time

To request any of these, just contact us directly.

Third Parties & Tools We Use

We work with a few trusted third-party platforms to help deliver our services (e.g. Zoom, Stripe, Google). These providers are GDPR-compliant and only access your data when needed to support our work.

Cookies & Website Use

We may use basic cookies to help improve your experience on our website (e.g. for analytics). You can manage cookie settings through your browser at any time.

Safeguarding

We have a separate Safeguarding Policy which outlines how we protect children. If there's ever a safeguarding concern, we may need to share relevant information with authorities, in line with our legal duty.